We do not ship overseas, we only ship to the 48 continental United States. We try to ship all orders within 3 business days after your order is placed. Shipments are usually made via UPS. Shipping charges are a flat $11.95 fee, no matter the size of the order. New York customers must pay NYS sales tax. We currently do not charge handling fees.
Please be sure to order the right product for your needs. We do not accept opened or used products for return. Please call 212-781-2304 within 2 weeks of shipment if you need to return an unopened/unused product. Send the product to:
Bug Off Pest Control Center
1085 Saint Nicholas Avenue
New York, NY 10032
Upon receipt, we will issue a credit for the product, minus shipping charges.
Please read all labels carefully. You alone are responsible for the safe handling and application of all products. Bug Off Pest Control Center is not responsible for the safety or effectiveness of any product you apply. Any warranty or guarantee of safety or effectiveness lies solely with the manufacturer.
It is your responsibility to provide a license or permit if required by your local authorities. It is also your responsibility to ensure that any product purchased is registered for use in your state.
Under no circumstances will we share your information with anyone without your consent. We do not save credit card information.
Our Online Store contains only a small sampling of our complete product line. If you have a particular product in mind that you can’t find here, let us know and we’ll get it right out for you.
Keep in mind that some products can only be sold to licensed professionals. Our Online Store only lists non-restricted items available to the general public. If you happen to make a special request for a restricted-use item, we will not sell it to you unless you provide proof of certification.
Licensed PMPs Please Note
Our Online Store only lists non-restricted items, does not represent our complete product line and does not reflect special PMP pricing. If you are a certified PMP, please provide us with proof of certification. Once we verify your credentials you can access the exclusive PCO Store.
1085 Saint Nicholas Avenue,
New York, NY 10032